Under the supervision of the Human Resources/Labor Relations Director is responsible for assisting with the development, implementation, and administration of the County's human resources and personnel programs. Oversees the work of assigned staff and effectively serves as second-in-command. Plays a lead role in technology for the department including the HRIS system. Assumes responsibility for departmental operations in the absence of the Human Resources/Labor Relations Director as so directed.
• Oversees the work of departmental staff and functions as a lead worker.
• Establishes and maintains employee relations with potential, current, retired, and terminated personnel by assisting with inquiries, troubleshooting, maintaining updated personnel and medical files, providing and tracking required paperwork. Responsible for handling and/or disposing of all confidential personnel paperwork. Addresses related sensitive or confidential issues.
• Assists with the research into best practices, development, implementation, and administration of the County's human resources and personnel programs such as employee on-boarding, performance evaluations, succession planning, employee engagement strategy and implementation, and employee development and leadership training.
• Conducts periodic meetings with department directors regarding department concerns, or needs within their departments. Offers assistance and guidance on improving concerns and resolving issues.
• Provides day-to-day performance management guidance to directors when requested. (e.g. coaching, counseling, career development, disciplinary actions).
• Provides guidance and input on department needs for job valuations or reorganization, workforce planning and succession planning.
• Provides HR policy guidance and interpretation.
• Identifies training needs within the organization and develops/oversees county-wide training and development programs. Evaluates and monitors training programs to ensure success. Follows up to ensure training objectives are met where needed.
• Collaborates with other Human Resources Department personnel to develop, implement, and assist in the County's recruiting program. This includes, but is not limited to, attending job fairs, recruiting, screening resumes and applications, interviewing, etc.
• Serves as module lead for implementing new modules within internal ERP/HRIS system.
• Manages complex and difficult HR projects. Provides support as needed for Human Resources' initiatives and programs; assisting with the message and rollout of initiatives when needed.
• Develops and maintains employee programs throughout the County such as internship programs, volunteer programs and partnerships with local schools for development programs.
• Conducts exit interviews upon request of separating employees.
• Serves as back-up for personnel action request processing and employee on-boarding.
• Researches, compiles, analyzes, and prepares a variety of reports related to County and department operations and activities related to human resources issues. Maintains and updates human resources documents including, but not limited to, organization charts, employee handbook, personnel listings, budgeted and actual head counts, and employee forms. Assists with changes to the department website. Oversees the annual employee service award program.
• Maintains department budgets and assists in preparing annual budget figures based on analyzing market and budget data and preparing recommendations.
• Investigates sensitive department actions and other related matters and prepares recommendations for actions. Participates in the conduct of investigations and/or suspensions/terminations to assist the department heads as needed or in their absence.
• Assists with the implementation of the County's safety programs. Tracks and posts OSHA required data and files reports. Evaluates employees' ergonomic needs and evaluation of buildings for safety violations.
• Assumes responsibility for departmental operations in the absence of the Human Resources/Labor Relations Director as so directed.
• Prepares resolutions and correspondence to be presented to the Board of Commissioners, tracks progress through the approval process and coordinates scheduling for committee action.
• Keeps abreast of legislative and regulatory developments, new administrative techniques, and current issues through continued education and professional growth. Attends conferences, workshops, and seminars as appropriate.
• Performs other duties as directed.