Executive Assistant

    CASE Credit Union
    Lansing, MI
    $48,721 - $73,082
Reporting directly to the CEO, the Executive Assistant provides administrative and clerical support to the CEO and Service Team.  Completes a broad variety of administrative tasks that include correspondence and reports; assembling and maintaining statistical data; and performing and overseeing specific projects and programs as assigned. The Executive Assistant manages administrative staff by providing direction, guidance and support.

Position Responsibilities
• Assumes  responsibility  for  the  effective  performance  of  assigned  administrative  and clerical functions.
• Manages an extremely active calendar of appointments. Works closely with the CEO to keep him/her well informed of upcoming commitments and responsibilities.
• Completes, assembles, and reviews a variety of documents including memos, letters, and reports, including those of a sensitive or confidential nature.
• Files correspondence, memos, records, and reports. Maintains files.
• Sorts and distributes incoming mail to appropriate executives.
• Assumes responsibility for preparing and maintaining assigned records and reports.
• Assembles, tabulates, calculates, and maintains reporting and statistical data on a regular and special basis.
• Prepares documents and reports.
• Assembles internal reports submitted to Board of Directors and committees.
• Assumes responsibility for maintaining effective business relations with Credit Union members, vendors, and other business professionals.
• Resolves or appropriately refers questions, requests, complaints, and problems.
• Obtains and conveys information as needed.
• Promotes goodwill and conveys a positive image of the Credit Union.
• Assumes responsibility for establishing and maintaining effective working relationships with area staff and with management.
• Assists other personnel as needed.
• Keeps management informed of area activities and of any significant problems.
• Manages administrative staff by providing direction, guidance and support.
• Provides leadership to staff through effective objective setting, delegation and communication. Conducts staff meetings as required. Discusses areas needing improvement.
• Ensures staff are well trained, effective and optimally used. Identifies training needs and provides training, as needed.
• Conducts performance appraisals as required, Formulates and implements corrective actions, as needed.
• Assists, supports and serves staff, as needed.
• Assumes responsibility for related duties as required or assigned.
• Performs miscellaneous clerical and administrative tasks.
• Performs special projects as assigned.
• Ensures that work area is clean, secure, and well maintained.
• This position requires knowledge equivalent to that which normally would be acquired through a high school Diploma.  Some college preferred.
• A minimum of two to three years of administrative or related experience preferred.

Knowledge/Skills/Abilities Required
• Strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
• Very strong interpersonal skills and the ability to build relationships with staff, board members, vendors, etc.
• Expert-level written and verbal communication skills.
• Demonstrated proactive approaches to problem-solving with strong decision-making capability.
• Emotional maturity.
• Highly resourceful team-player, with the ability to also be extremely effective independently.
• Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of member service and response.
• Proficient in various computer programs such as Word, Excel and Power point.
• Project management skills and well organized.
• Able to assist, direct, and coordinate others.

Hiring Solutions LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Hiring Solutions LLC complies with applicable state and local laws governing nondiscrimination in employment.