Member Benefit and Services Coordinator

  • ORGANIZATION
    Michigan Beer and Wine Wholesalers Association
  • LOCATION
    Lansing, MI
  • SALARY
    $42,500 - $50,000
summary
The Benefit & Member Services Coordinator is responsible for handling claim inquires and assists with problem resolution for plans offered through the Group Insurance Program. The incumbent also serves as the principle customer service representative for calls relating to the Insurance Program. 


Position Responsibilities
• Assist with eligibility verification and enrollment.
• Preform enrollment data entry in several systems.
• Assist with annual open enrollment including data entry, requests for information, copying/sending materials and assembling presentation folders.
• Maintain mail/email communications to member participants.
• Monitor COBRA administration and communications through a contracted vendor.
• Maintain insurance filing system adhering to HIPAA privacy practices.
• Coordinate and insure accuracy of disability and life insurance claims.
• Preform drug testing consortium data entry and premium invoicing.
• Handle communications, mailings and administrative tasks related to other Service programs.
• Assist Benefit Services Manager with cafeteria plan invoicing and maintenance.
• Make bank deposits.
• Additional tasks as directed by the President, Vice President or Benefit Services Manager.

Qualifications
• This position requires knowledge equivalent to that which normally would be acquired through an Associate’s degree or equivalent in a business-related discipline or an equivalent combination of work and educational experiences.
• Experience in insurance benefit and/or claims administration preferred.


Knowledge/Skills/Abilities Required
• Working knowledge of basic human resources and benefits principles.
• Strong verbal and written communication skills.
• A strong proficiency with Microsoft Office.


Hiring Solutions LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Hiring Solutions LLC complies with applicable state and local laws governing nondiscrimination in employment.